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Tuesday, October 8th, 2024 6:06 PM

MoCA setup help

Hi, I want to set up a wireless access point using MoCA, which I understand is supported by my XB7 Gateway. However, I don't know if the adapter / splitter where the Internet comes in to my home are set up for MoCA because they were painted over when the house was painted. Is it possible to have someone come look and update to a MoCA PoE filter and MoCA splitter if needed?

Expert

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106.6K Messages

11 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.1K Messages

11 days ago

Hello we'd love to assist in setting up a wireless access point. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

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