Hello, @camponellir sorry to have read your phone has broken. Do you know in what way it is broken to provide better direction? I recommend checking to see if you are covered under our Xfinity Mobile Care plan or Apple Care depending on your phone model.
Xfinity Mobile Care (XMC) provides protection for smartphones, smartwatches, and tablets, covering accidental damage, mechanical or electrical failures after the manufacturer's warranty, and loss or theft. It includes unlimited free screen and back-glass repairs for eligible devices, and allows early upgrades without fees once 50% of the device price is paid. XMC is available for devices purchased from Xfinity or brought through the Bring Your Own Device program. Coverage is administered by Assurant, and certain exclusions apply, such as intentional damage and pre-existing conditions.
XfinityThomasC
Official Employee
•
3.2K Messages
8 months ago
Hello, @camponellir sorry to have read your phone has broken. Do you know in what way it is broken to provide better direction? I recommend checking to see if you are covered under our Xfinity Mobile Care plan or Apple Care depending on your phone model.
Xfinity Mobile Care (XMC) provides protection for smartphones, smartwatches, and tablets, covering accidental damage, mechanical or electrical failures after the manufacturer's warranty, and loss or theft. It includes unlimited free screen and back-glass repairs for eligible devices, and allows early upgrades without fees once 50% of the device price is paid. XMC is available for devices purchased from Xfinity or brought through the Bring Your Own Device program. Coverage is administered by Assurant, and certain exclusions apply, such as intentional damage and pre-existing conditions.
For more details see:
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