Visitor

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1 Message

Tuesday, June 23rd, 2026 3:13 PM

Mobile Service Issues

Hello - I need someone to immediately contact me in order to complete Xfinity mobile setup. I cannot make any calls and chat is not responding to my concerns. I have. SOS tag in upper right of my phone. I need help now. 

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Official Employee

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2.4K Messages

1 hour ago

Hi there @user_x2y9xk and welcome to Comcast. Thank you so much for reaching out to us here on our Forums page. I am sorry to hear that you are getting SOS on your phone. Did you get this phones with us or are you bringing them from another carrier?

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