Visitor
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2 Messages
Mobile order
Hi I had ordered two new cell phones through a retail store on Friday the 24th of February but when I look at my order it’s not telling me if it’s shipped all it’s saying is confirmed Could you please help me out
Visitor
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2 Messages
Hi I had ordered two new cell phones through a retail store on Friday the 24th of February but when I look at my order it’s not telling me if it’s shipped all it’s saying is confirmed Could you please help me out
XfinityThomasC
Official Employee
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2.5K Messages
2 years ago
Hello @user_d4cc45! You can check your order status on the Billing tab within your Xfinity Mobile account, where you’ll find:
You can also sign up to receive notifications throughout the delivery process through the shipping carrier.
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XfinityThomasC
Official Employee
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2.5K Messages
2 years ago
@user_d4cc45 This may help:
For more detailed information I recommend reaching out to our exceptional team of Mobile experts. Support information can be found here: https://www.xfinity.com/mobile/support/article/what-type-of-support-does-xfinity-mobile-offer#:%7E:text=Text%20an%20Xfinity%20Mobile%20Specialist
You can contact our Xfinity Mobile support center via any of the following methods:
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