Visitor
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1 Message
Mobile line issues
Hi I keep getting messages about my mobile line being past due but when I logged in to pay for the last month it won’t let me so can’t pay but I def don’t have $500
Visitor
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1 Message
Hi I keep getting messages about my mobile line being past due but when I logged in to pay for the last month it won’t let me so can’t pay but I def don’t have $500
XfinityTommy
Official Employee
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3.1K Messages
4 hours ago
user_xjxiyz Thank you very much for reaching out! Typically with the promise to pay options, you are allotted 10 days to clear up the past due balance. The reason it does not provide you with more than 10 days is that with the next months statement set to generate it would grow that past due and impact the total balance.
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