MLS Season Pass

Dear Friends.
Hope all is well.
Tonight for some unknown reason the MLS Season Pass channels appeared. I never asked for these channels and I'd like to get rid of them for good;
I'm not subscribed to it or to Apple TV.
So, how do I get rid of these channels?
Thank You.
Raphael

Responses

XfinityOrlandoM

Official Employee

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2.2K Messages

22 days ago

@dino007

Thanks for reaching out, to verify that you haven't subscribed for the Major League Soccer pass just go to https://www.xfinity.com/support/articles/manage-mls-season-pass-on-apple-tv-plus this link has great information on how you can sign up for it and cancel it

If you don't see that you're signed up for it , there are times when the Major League Soccer pass could be free for a period of time as a advertisement

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dino007

Frequent Visitor

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10 Messages

15 days ago

Thank you.
What specific link or HOW TO tell if I'm subscribed or not? When I try to access the Bill Details I continually get this** message.
I NEVER signed up for MLS or any other sports network. Please verify the account details making certain there are no additional fees,.

Best, Ralph

**"We are having some trouble connecting to My Account"

1

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XfinityPaula

Official Employee

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1.5K Messages

I'm sorry you are receiving that error dino007. I'm sure that's adding concern and frustration to the situation. I would love to help out with the error as well and check your services to ensure the MLS season pass was not added. Please send us a direct message with your name and service address. I will make sure everything is correct.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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15 days ago

0

Customer Service

dino007

MLS Season Pass

XfinityOrlandoM

dino007

**"We are having some trouble connecting to My Account"

XfinityPaula

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