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XfinityBenny
Official Employee
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1.4K Messages
20 hours ago
@user_3muspe Thanks for adding a post to the forum. We're happy to check on it. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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EG
Expert
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117K Messages
4 hours ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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