Missing property

And Xfinity technician within my apartment this morning with intentions to restore my service after paying my bill yesterday I realized after he left that I was missing a baseball cap.... A green and white Hawaiian style baseball cap with the Philadelphia eagles logo and the name priceless on the left side

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XfinityBillie

Official Employee

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4.2K Messages

7 days ago

user_xqnjj4 Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm happy to take the feedback and help with getting a ticket opened. I will need to access your account for some account research, to protect your security please send us a DM to Xfinity Support with your full name and address to get started.

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user_xqnjj4

Visitor

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3 Messages

7 days ago

I have already opened a damage complaint ticket yesterday the day that this occurred they told me that they will be reviewing it over the next 14 days

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XfinityMarshante

Official Employee

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1.2K Messages

Hello @user_xqnjj4. So we can take a closer look at the ticket’s current status and help ensure everything continues moving forward in the right direction as smoothly and promptly as possible. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, click the "New message" icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

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7 days ago

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Customer Service

user_xqnjj4

Missing property

XfinityBillie

user_xqnjj4

XfinityMarshante

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