1 Message
Missing Power Cord
Received modem today without power cord. Please mail me a power cord. support phone number? How can I talk to a person?
1 Message
Received modem today without power cord. Please mail me a power cord. support phone number? How can I talk to a person?
XfinityOrlandoM
Official Employee
•
2K Messages
8 months ago
@user_hdhudm
I do apologize that the power cord was not in there.
I would not be happy as well. We don't have a way to send you out just a power cord, we would have to send you a new modem.
Now you may be able to go to the local Xfinity store and they may have a power cord for you for the modem, but more than likely they would just give you a new modem.
Are you able to go to the local city store and swap the modem out for the working modem?
0
0