Visitor
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1 Message
Missing Peacock Premium Reward for Platinum Member
I am currently an Xfinity Platinum Rewards member and I am trying to redeem the Peacock Premium offer as outlined in your official documentation.
However, when I log in to the Xfinity Rewards website, the reward titled "Get Peacock Premium at no extra cost" is nowhere to be found. I have checked my available rewards multiple times, but it is not appearing in the list.
I am an Xfinity Internet customer and I do not have a current Peacock subscription. According to the support article (https://www.xfinity.com/support/articles/peacock-premium-offers), I should be eligible for this reward.
Could you please look into my account and help me activate this offer or provide a direct activation link?
Thank you for your help.
Accepted Solution
XfinityPaula
Official Employee
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1.9K Messages
4 hours ago
@user_ncxijk Thank you for taking the time to work with us while we corrected the account to ensure you are able to access your Xfinity membership perks and access the free peacock premium offer.
If there is anything else that we can help you with please reach out to us anytime and create a new post. I hope you have a great week!
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XfinityAldrik
Official Employee
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2.4K Messages
14 hours ago
Thank you for reaching out to us @user_ncxijk! We appreciate your business with us over the years! I see we are currently working with you over Direct Message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you wait for an Official Employee to invite you to DM.
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