Visitor

 • 

1 Message

Monday, February 9th, 2026 8:36 PM

Missing Peacock Premium Reward for Platinum Member

I am currently an Xfinity Platinum Rewards member and I am trying to redeem the Peacock Premium offer as outlined in your official documentation.

However, when I log in to the Xfinity Rewards website, the reward titled "Get Peacock Premium at no extra cost" is nowhere to be found. I have checked my available rewards multiple times, but it is not appearing in the list.

I am an Xfinity Internet customer and I do not have a current Peacock subscription. According to the support article (https://www.xfinity.com/support/articles/peacock-premium-offers), I should be eligible for this reward.

Could you please look into my account and help me activate this offer or provide a direct activation link?

Thank you for your help.

Oldest First
Selected Oldest First

Official Employee

 • 

2.4K Messages

3 hours ago

Thank you for reaching out to us @user_ncxijk! We appreciate your business with us over the years! I see we are currently working with you over Direct Message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you wait for an Official Employee to invite you to DM.

forum icon

New to the Community?

Start Here