Regular Visitor
•
2 Messages
Missing green dome lawn cover
My green lawn cover disappreared about 2 months ago (I think someone drove over my lawn and dragged the cover away. Luckily service still works). I had contacted customer service (via chat) and created 3 separated jobs to have new cover put on (and even offered to pay for new cover) but no one came or followed up. How can I go about having a new cover put on? Thank you.
Responses
ComcastMichael
Official Employee
•
2.9K Messages
6 m ago
Greetings, @AK916! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to get the pedestal replaced. You have come to the right place! I would like to have a further look into what could be going on. Please send me a PM with your first and last name so I may further assist you.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0