AK916's profile

Regular Visitor


2 Messages

Thu, Oct 29, 2020 11:00 AM

Missing green dome lawn cover

My green lawn cover disappreared about 2 months ago (I think someone drove over my lawn and dragged the cover away.  Luckily service still works).  I had contacted customer service (via chat) and created 3 separated jobs to have new cover put on (and even offered to pay for new cover) but no one came or followed up.  How can I go about having a new cover put on?  Thank you. 



Official Employee


2.9K Messages

6 m ago

Greetings, @AK916! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to get the pedestal replaced. You have come to the right place! I would like to have a further look into what could be going on. Please send me a PM with your first and last name so I may further assist you.


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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