stills's profile

Visitor

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1 Message

Tuesday, October 21st, 2025

missing emails

Hi,

I need to find an email that I received in June or July of this year.  When looking at my email account there is a gap where there are no emails for the period 3/28/2024 through 8/29/2025.   How can I access those emails?

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Selected Oldest First

Official Employee

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4.4K Messages

10 hours ago

Hi stills! Thanks for visiting our Xfinity Forum. We appreciate you reaching out to us about this email concern, and my team is here to support you. To confirm, how are you trying to access your email? On the web portal [connect.xfinity.com] or through a third-party app?

 

Expert

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114.1K Messages

3 hours ago

Concern moved here to the E-mail help section.

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