@user_5ka4nq Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can understand that you are missing some channels, which definitely isn't what we want for you. I would love to see how we can help to resolve this for you. Can you clarify exactly which channels are missing if there are any error messages and any troubleshooting steps you've taken such as power cycling the box or using the Xfinity app to troubleshoot?
XfinityBillie
Official Employee
•
3.3K Messages
19 hours ago
@user_5ka4nq Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can understand that you are missing some channels, which definitely isn't what we want for you. I would love to see how we can help to resolve this for you. Can you clarify exactly which channels are missing if there are any error messages and any troubleshooting steps you've taken such as power cycling the box or using the Xfinity app to troubleshoot?
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