Visitor
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1 Message
Missing channels on my tv service that I used to have
I’m using my tv service after a while of no use and there are missing channels that were on my bundle before.
Visitor
•
1 Message
I’m using my tv service after a while of no use and there are missing channels that were on my bundle before.
XfinitySeth
Official Employee
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431 Messages
3 days ago
Hey there user_chi8op 👋 I know how disappointing it can be to turn to a favorite channel, only to find it's not there as I expected, so I appreciate you reaching out here in our community for support! You're in the right place, and I'll do anything I can to help get those channels back for you 👍
Would you be able to start by giving some specific examples of the channels you noticed were missing? And have you made any changes to your services or package recently that may have impacted it?
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