Visitor

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1 Message

10/23/2026 5:39 PM

Missed Peacock Window

I missed the 90-day window to activate Peacock. I saw some threads on here about direct messaging an Xfinity employee, but I can't even figure out how to open the direct messaging through the website.

Is there anything I can do to activate my Peacock? I think we got our internet in April.

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Official Employee

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3.2K Messages

7 hours ago

@user_sjk008 I can help with your Peacock activation concern. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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