Visitor
•
1 Message
Missed Peacock 90 Day window
Hello,
I missed the 90 day window to activate a free Peacock premium account for 12 months which was included with my 1G internet, I was hoping there's still a way to activate it now.
Reading through some similar issues on the forum it seemed like it may be something Support can help with.
Is it still possible to activate it?
XfinityQuemekia
Official Employee
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1.6K Messages
4 hours ago
Hi @user_y11wgu! We will be more than happy to take a closer look at your account to see if we can help you get that Peacock Premium promotion activated. Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it.
You can see how to send a direct message here, Direct Message Within The Forum.
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