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Tuesday, September 3rd, 2024 5:40 AM

Military service benefits

I signed up for the military service benefits months ago and haven’t received diamond status or any other incentives. Can I get this resolved? 

Official Employee

 • 

2.8K Messages

2 months ago

@user_6eos21 Thank you for taking the time to reach out to us here on our Xfinity Forums. I'd like to thank you for your service and for being a valued member of our Xfinity family. I would love the opportunity to look into what's happening with the military service offer we had. Please send us a DM to Xfinity Support with your full name and address to get started. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
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As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

1 Message

1 day ago

I would like to find the forms for military service with Xfinity that I need to fill out

Official Employee

 • 

1.3K Messages

@user_d5udoz Of course! Here: https://military.xfinity.com/home#/welcome is the link you fill out. Thank you for your service!

(edited)

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