Jacizalme Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
Good evening @user_sxs5kk and thank you for reaching out on our Community forums, we appreciate it. I'm sorry to hear that you are running into issues with the military prepaid link not working. To confirm, have you tried an alternate web browser or clearing cache and cookies?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_pnyt3l Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityVictor
Official Employee
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963 Messages
1 month ago
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user_sxs5kk
1 Message
1 month ago
military prepaid link not working
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0
user_pnyt3l
1 Message
25 days ago
Did not receive prepaid military card email
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