U

Friday, September 6th, 2024 3:28 PM

Closed

Military giftcard

Its been two weeks since i qualified and xfinity refuses to email the giftcard. Cant wait to switch services!

Retired Employee

 • 

1.5K Messages

10 months ago

Hello @user_toie4n, thank you for taking the time to reach out on social media.  I understand your concern with the gift card, and I'd like the opportunity to check into that for you.

 

To access your account, will you please send us a direct message with your full name and complete service address.

To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

2 Messages

@XfinityKrista​  sent it

Retired Employee

 • 

1.5K Messages

Hello, we appreciate you taking the time to reach out, and look forward to working with you. 

 

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