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Thursday, January 9th, 2025 8:31 PM

Military gift card

I tracked my card which said it was sent December 13. I did not receive it. Could you resend?

George [Edited: "Personal Information"]

Official Employee

 • 

2K Messages

4 months ago

 

user_4ppcr2 Thanks for reaching out! We can open a ticket for you to have the card reissued. Please send us a direct message.
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it 
 
 

 

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