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user_omhn7h
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Tuesday, March 10th, 2026 9:04 PM

Military discount

Back in the summer I applied for military discount.  It shows I've been approved/ confirmed by you guys, but gold status doesn't change to diamond and  tried to look up the $180 prepaid gift card in incentives and that doesn't come up either.  How do I go about accessing these benefits?

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7 hours ago

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XfinityVictor

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7 hours ago

 

user_omhn7h Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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