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Wednesday, August 14th, 2024 12:06 PM

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Military $180 card. does not work please help

I tried using the card online but cant order anything, gets rejected

Official Employee

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1.7K Messages

9 months ago

 

user_71w9cc how are you doing tofay? When it comes to general usauage you'll want to call the phone number on the back of the card. Have you called that bumber already?

 

2 Messages

There is no back of card its a virtual card

Official Employee

 • 

1.7K Messages

user_71w9cc I recommend checking the email with the virtual card number in it. This email will include a link to the registration website. Have you already taken this step? This article can help us review pre-paid offers. 

 

 https://www.xfinity.com/support/articles/faqs-visa-prepaid-card-offers

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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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