New Poster
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2 Messages
Migration to Yahoo is a disaster!
All of my folders disappeared and now my yahoo email is ending up in my comcast folder in my Mailbird app. I have lost data I did not want to lose and was supposed to have been migrated!
It is bad enough you are forced to read tiny print on a stupid phone as they do not maintain a web portal for their users now this!
NOT PLEASED!
Bring back web based control of our homes and email service we could trust.
XfinityRichard
Official Employee
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3K Messages
3 hours ago
@dehohman Thank you so much for taking the time to reach out. I'm sorry for the trouble you are experiencing with your email.. Following the Xfinity/Comcast to Yahoo migration, missing folders and misdirected emails in third-party apps like Mailbird are likely due to sync issues or special characters, not data loss. Verify your folders on the web-based Yahoo Mail portal to confirm they still exist, then re-sync or re-add the account in Mailbird to fix mapping issues.-Richard
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