Visitor

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1 Message

Wednesday, October 29th, 2025

Mid-split upgrade in my area yet?

I've been hearing about the mid-split upgrade for years now. Being able to upload at more than 40mb/s (at best currently) would be a huge benefit to working at home or even just hosting games with friends. Is there any update to my area on getting this (Elizabethtown, KY area). 

Thank you. 

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Expert

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114.2K Messages

22 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2K Messages

22 hours ago

Hi there and welcome to Comcast! Thank you so much for reaching out to us regarding our higher upload speeds. You are in the right place and we are happy to assist you today.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

Let me know if you have any questions.

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