Regular Visitor
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6 Messages
Mid-split upgrade availability for Mississippi?
Hi there,
I am posting to inquire on the mid-split, next generation upgrade that's rolling out. I'm hoping to possibly find out the timeframe for the rollout for Mississippi, or more specifically for Byram (central Mississippi - just south of Jackson). I added the Xfi Complete option and am looking forward to the increased upload speeds. Any information or a headups on this would be greatly appreciated! Thanks in advance! Have a great day!👍
Accepted Solution
XfinityAmira
Official Employee
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4.1K Messages
2 years ago
Hello @UnderShadeTree, thanks for taking the time to reach out to our Digital Care Team! It is nice to meet you and I hope your morning is going well so far. My team is here to help and would be more than happy to review your account and get these questions answered for you. To better assist you, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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UnderShadeTree
Regular Visitor
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6 Messages
2 years ago
An update for my fellow comcast customers: I was told that the mid-split upgrade will be in place and active by the end of this year 2023. All customers will receive an email approximately 2 weeks before the upgrade is performed in our area and will have the email subject 'mid-split upgrade'. Hope this update helps my fellow Mississipians to stay in the loop! 👍
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