4 Messages
midsplit roll out crest hill illinois
wondering when mid split will roll out in my neighborhood as across the street from me in joliet they have the mid-split gigabit x2 2000mbps down 200mbps up but me a stones throw away dont have it yet.
EG
Expert
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108.3K Messages
20 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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1.6K Messages
20 days ago
Howdy Lowrider001, my area is in the same situation, I can see the distro box from home, haha. But in all seriousness, we are working really hard to get these upgrades taken care. Certain areas are just more logistically challenging than others, so many variables go into the upgrades but overall the process is really smooth. When the new speeds are available you'll receive an email notification specifically mentioning the upgrades. Are you using an xFi gateway or your own modem?
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