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user_h2agbe
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Tuesday, February 4th, 2025 2:57 PM

Mid-split availability at my address

When should the enhanced speeds from the mid-split upgrade be available at my address? I had downtime for fiber upgrades over 3 months ago and a second time a month after that. Thanks.

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1 month ago

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XfinityOrlandoM

Official Employee

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1.8K Messages

1 month ago

@user_h2agbe

 

 

 

Thanks for reaching out to us as a customer myself who is waiting for the construction to be finished on the next generation https://www.xfinity.com/network speeds. I use this link https://www.xfinity.com/broadband-labels to see when the speeds are changed in my location for the new awesome  mid split. Just go to that link and type in your address and it will show you all the speeds available in your area

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user_h2agbe

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@XfinityOrlandoM​ Thanks, but that isn't working for me. The Internet section is empty and the Mobile section just shows some FAQs. Can someone check to let me know when the faster speeds will be available at my address?

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1 month ago

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XfinityOrlandoM

Official Employee

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1.8K Messages

@user_h2agbe

 

Oh that's odd its not showing the speed once you click the internet section,  I just checked the link myself for my address,  I did have to clear caches and cookies so I could see it, but yes I will be happy to check for you if it shows the new speeds in your area.

 

Go ahead & send me a direct message with your name and complete address. 

 

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Press Enter to send it

 

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1 month ago

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XfinityOrlandoM

Official Employee

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1.8K Messages

1 month ago

@user_h2agbe

 

thanks for reaching out to us in regards to the next generation speeds, feel free to reach out to us at any time!

 

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