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gokitty199
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Saturday, November 30th, 2024 12:32 AM

Mid Split upgrade

Many months ago we received a notification that we would experience downtime for upgrades which lasted a few days before getting another notification that it could not be completed. Is there a way to know if this was the mid split upgrade and to get an eta on it?

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26 days ago

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XfinityThomasA

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1.9K Messages

26 days ago

 

Hello, and thank you for joining the Xfinity Forums, gokitty199! Our team can help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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gokitty199

4 Messages

@XfinityThomasA​ Sent, thank you

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26 days ago

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