Visitor
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1 Message
MGM+
I spoke to someone a while back about getting MGM+ cancelled && it is still active. There has been no way to cancel this. I have been paying for it for months & months with no way to cancel. I’m absolutely annoyed by it at this point because the gentleman I spoke to in customer support said he had cancelled it.
XfinityMarcus
Official Employee
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1.4K Messages
1 year ago
@user_4899ab, thank you for reaching out to us today using the Community Forums page. Ensuring your bill is accurately reflecting the services that you want, or lack thereof, is important, so let's take a look at what is going on with the MGM+ feature together. Please send us a direct message with your full name and complete service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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