1 Message

Friday, May 26th, 2023 4:47 PM

MGM + 30 day trial

I signed up for the 30 day trial through xfinity rewards.  I have been looking and do not see where it shows on my account.  I have access to MGM + but if at some point I want to cancel the subscription I do not see where to cancel it.

Official Employee


959 Messages

14 days ago

Hi there, @user_e5dd68, thank you for taking the time to reach out to us through our Xfinity Forums. I believe this is a subscription we will need to cancel for you here on my end. I would like to review the account and little further just to be sure. Please send us a direct message with your full name and service address. 

Here's the detailed steps to direct message us: 

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 • Type your message in the text area near the bottom of the window

 • Press Enter to send your message

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