Visitor
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1 Message
MGM + 30 day trial
I signed up for the 30 day trial through xfinity rewards. I have been looking and do not see where it shows on my account. I have access to MGM + but if at some point I want to cancel the subscription I do not see where to cancel it.
CCValerie
Official Employee
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974 Messages
2 years ago
Hi there, @user_e5dd68, thank you for taking the time to reach out to us through our Xfinity Forums. I believe this is a subscription we will need to cancel for you here on my end. I would like to review the account and little further just to be sure. Please send us a direct message with your full name and service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_99c913
Visitor
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1 Message
2 years ago
I can't figure out how to cancel MGM+, either. I can't find the "direct messaging" icon, either. Can you please cancel my MGM+ free 30-day trial ASAP before the 30 days runs out? Tks.
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