Visitor
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1 Message
Metal boxes in yard
Hello-
We have 2 metal Comcast boxes in our yard that we’ve been told are no longer in use, and we’d like to have them removed. I’ve visited my local xfinity store, called twice, and been given a ticket number, but nothing has happened after that and no one can find the ticket number. Can anyone help?
EG
Expert
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117.1K Messages
3 years ago
The concern is not "Xfinity Home Security / Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCKimberly1
Official Employee
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842 Messages
3 years ago
Thank you for reaching out to us on our Xfinity Forums platform, @user_477d90. Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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