Visitor

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1 Message

Thursday, May 14th, 2026 6:55 PM

Messed up delivery address

I put in the wrong address for the delivery and need it changed, i tried calling fedex, i tried calling xfinity, no one could help or do anything about it.

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Official Employee

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2.6K Messages

14 hours ago

 

user_zjo884, thanks so much for reaching out to Xfinity Support. We can help. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary.

• Click the "Direct Message” icon (upper right corner of this page).

• Click the "New message" (pencil and paper) icon.

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.

• Type your message in the text area near the bottom of the window.

• Press Enter to send your message.

 

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