Visitor

 • 

1 Message

Tuesday, August 4th, 2026 8:43 PM

Message

 I made a mistake by clicking "Mark as Spam and Phishing" on a message from Suncoast.

Could you help me undo that?

As a result, I haven't received any messages from Suncoast Credit Union for nearly a month.

 Can you help me

Oldest First
Selected Oldest First

Official Employee

 • 

2.9K Messages

2 hours ago

Good afternoon @user_u1muj2, and thank you for reaching out on our Community Forums regarding your concerns about unmarking an email that was accidentally flagged as spam. We appreciate the opportunity to help.

To undo a spam designation in Xfinity Email:

  1. Open your Spam folder.
  2. Select the message that was marked as spam by mistake.
  3. Click the Not Spam button

For detailed instructions, please review: Mark or Unmark Email as Spam in Xfinity Email

Please let us know if this resolves the issue or if you're running into any problems along the way. We're happy to help further!

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