membership benefits

I got an email from xfinity saying xfinity member celebration is here and there is a link to see my benefits. Then when I click it shows a pop up that I am not eligible for benefits. I am assuming it's like a perks program? but I am not able to see it. 

@user_h1mu1b got it, I recommend checking out our Xfinity Membership website to view available exclusives, perks, and benefits. If you find a benefit or perk that gives you an error we can help troubleshoot it.  Let me know how this helps.

When i go to that website and click see benefits, it makes me log in and then it says i am not eligible 

Got it, thanks for confirming that. I'd like to do everything I can to help look into this further. Please send a direct message including your full name and service address, and we can get started anytime.

How to Send Us a Direct Message:

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

You can see how to send us a direct message here:

How to: Direct messaging within the forum | Xfinity Community Forum