Visitor
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3 Messages
Membership Benefits Redemption Claim - Movies
This morning there was a single offer to claim one of three Jurassic Park movies. I chose Jurassic Park (1993) and it was available shortly after under "Purchases." I later returned to the Membership Benefits tab and under the Entertainment sub-tab the other Jurassic Park movies were available to claim, The Lost World: Jurassic Park (1997) & Jurassic Park III (2001). Both are separate offers. When I click "Claim now" on either it says the reward is not currently available. I took a screenshot which shows the availability of offers to claim. Is this a glitch ?
XfinityJustinC
Official Employee
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2K Messages
58 minutes ago
Hello, @user_lqdjqm thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, I'd like to investigate the additional Jurassic Park movie membership benefit further. Since I'll need to gather some information we don't want here in our public conversation. When you have time, could you please send our team a direct message with your full name and full address?
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