Visitor

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2 Messages

Thursday, June 25th, 2026 11:52 PM

Membership benefits Free movie 06/18

Tried selecting the option Rise of Gru for the free movie, when it went through it gave me Despicable Me 1...which I already own.

Oldest First
Selected Oldest First

Official Employee

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3.6K Messages

2 hours ago

 

Hello, user_vo5m7b! Hello, and thank you for choosing Xfinity and joining us here on the Xfinity Forums. We appreciate you taking the time to reach out. I completely understand how disappointing it can be when you’re excited to redeem a reward and it’s no longer available. The specific reward you were trying to claim was offered in limited quantities, and unfortunately, by the time of your attempt, we had already run out of the Rise of Gru movie.
To explore the perks currently available to you, you can log in with your primary Xfinity ID through the free Xfinity App or by visiting the Xfinity Members website. For full details including eligibility, availability limits, and any restrictions; you can click directly on each reward tile within the app or your online rewards dashboard.
We truly appreciate your understanding and your continued participation in the Xfinity Member program. Thanks again for reaching out, and I hope you have a wonderful day!

 

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