Membership Benefits Error Message All Day

Thanks for posting on our community forums, user_tkpglz. I completely understand how frustrating this is, especially since you were actively trying to redeem limited-time benefits and the Membership Benefits page wasn’t working on either the Xfinity app or your desktop browsers. I’m sorry that the error prevented you from accessing those offers when they were available. Let’s take a closer look at what happened and see what options we have to help. Did you try clearing the cache and cookies? Or using an incognito page to see if that made a difference? You can also try using our Xfinity App instead. Is the same issue happening on the Xfinity App on your end? 

 

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