Visitor
•
2 Messages
Member-owned and managed Ethernet router options for fiber internet service
Please help me with your new program. I cannot continue running my network through a double NAT with the XER10. I have spoken to 4 different agents and they continue to tell me this is not possible, but your articles contradict what they are saying. I just want to run my own router off of the ONU.
Arminium
Visitor
•
2 Messages
7 hours ago
This is what I'm referencing.
https://forums.xfinity.com/conversations/your-home-network/memberowned-router-options-for-xfinity-fiber-service-epon/6a6cb9c0b3ed1847a0acc1cf
0
0
EG
Expert
•
120.3K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityThomasA
Official Employee
•
3.8K Messages
3 hours ago
Please send us a Direct Message.
On a Desktop:
Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.
In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.
How to: Direct messaging within the forum
0
0