Visitor
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2 Messages
Member Benefit Reward- Dave & Buster's Reward - Bad Link - Never Received Correct Link email
Initially, Xfinity provided a bad link for this reward, to everyone I believe. I just learned I have the same issue; link produces error msg. Some apparently received a reissued link via email, but I never saw it. Looking for help. Thanks.


XfinityRaul
Official Employee
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3K Messages
23 minutes ago
@seekinghelperthanks Thank you for reaching out to us via Forums regarding your Xfinity Rewards redemption concerns. We appreciate you bringing this to our attention.
In many cases, this can occur when a reward has reached its redemption limit or is temporarily out of stock due to limited availability. To help us narrow this down, have you tried clearing your browser's cache and cookies or signing out and back into your account? Additionally, are you experiencing issues redeeming only this specific reward, or are you unable to redeem any rewards?
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