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Saturday, March 8th, 2025
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we have hbo but can’t connect to max for the past 2 days. It just say we have no subscription
Responses
Expert
•
113.5K Messages
7 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
2.2K Messages
Thank you for reaching out to us @user_0jwztb! Just to confirm, are you able to watch HBO channels on your cable box? Are multiple devices saying you don’t have a subscription when trying to sign in to the MAX app?
EG
Expert
•
113.5K Messages
7 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAldrik
Official Employee
•
2.2K Messages
7 months ago
Thank you for reaching out to us @user_0jwztb! Just to confirm, are you able to watch HBO channels on your cable box? Are multiple devices saying you don’t have a subscription when trying to sign in to the MAX app?
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