1 Message
Max says I don’t have a subscription?
we have hbo but can’t connect to max for the past 2 days. It just say we have no subscription
1 Message
we have hbo but can’t connect to max for the past 2 days. It just say we have no subscription
EG
Expert
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110.2K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAldrik
Official Employee
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2.1K Messages
2 months ago
Thank you for reaching out to us @user_0jwztb! Just to confirm, are you able to watch HBO channels on your cable box? Are multiple devices saying you don’t have a subscription when trying to sign in to the MAX app?
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