Visitor
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1 Message
Massive Waste of Times
Over the past 14 months, I have spent more than 16 hours trying to get my Xfinity Mobile account sorted. It has been a huge headache for me, and now that it's been only a month that it's been sorted out, I can feel normal enough to post a complaint about it. [Edited: Inflammatory] Comcast, read my account notes. I've been told not once, not twice, not three times, that it was corrected, only for the same problem pop up every single month since May (until last month). I spent so much time talking to Xfinity messaging customer service, being lied to, being directed to my local Xfinity store, where they were UNABLE to help me and were so confused as to why I went there. It made me feel like a fool. Thankfully it's resolved, but I received NO COMPENSATION for my suffering, my headaches, my wasted time, my terrible customer service. I am beyond upset


XfinityBenjaminM
Official Employee
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3.5K Messages
4 days ago
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