marketing

@XfinityHeather​ obviously you can't read because I said in my initial post that I called in to inquire about this and wasa told... too bad! and that was after almost 2 hours on the phone! 

@XfinityHeather​ and btw, the email with the discount code came from xfinity.... not xfinity mobile!

@LynchMob66 Our apologies for any inconvenience or frustration this has caused. I understand you are frustrated. If it is in regard to a cellular device, it is handled by our mobile department. However, we do no handle anything Mobile over this platform, so we would not be able to look into this for you. The promotional option available online is for $400 off Samsung devices. You can find available promotions for Mobile here: https://comca.st/3yoFmBG;

So, the right hand doesn't know what the left hand is doing. Great!