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Stickyhands
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Friday, December 18th, 2020 12:00 PM

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mandated paperless billing

I wish to decline the paperless billing option. How can this be done. Chat was siuggested and is useless in responding to this issue.

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5 years ago

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BruceW

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5 years ago

In https://forums.xfinity.com/t5/Customer-Service/How-come-customer-service-if-a-forum/m-p/3396300#M194747 a Comcast employee said:

 

If you’d still like to go back to a paper bill in February, you can easily change your preferences using My Account or on your X1 device.

 

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