Visitor
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1 Message
Management Contact Request
Hello- Could I get someone from management to call me about XFinity Cable service problems and internet drops. I have spent 10 - 15 hours since September 10th trying to resolve these issues.
Thanks
Visitor
•
1 Message
Hello- Could I get someone from management to call me about XFinity Cable service problems and internet drops. I have spent 10 - 15 hours since September 10th trying to resolve these issues.
Thanks
XfinityThomasC
Official Employee
•
3K Messages
51 minutes ago
Hello, @user_2ibdua
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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