Visitor
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1 Message
Make sure my cancellation went through
I need to make sure that my cancellation went through, on my old service: account number [Edited: "Personal Information"]
Visitor
•
1 Message
I need to make sure that my cancellation went through, on my old service: account number [Edited: "Personal Information"]
EG
Expert
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118K Messages
11 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityShawn
Official Employee
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2.4K Messages
10 hours ago
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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