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jerryandbethany
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Tuesday, August 25th, 2026 5:30 PM

make an appt for tech to come to my house

voice control for my tv is not working since supposedly work done in my neighborhood. Tried everything 2 techs advised via chat.

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5 hours ago

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EG

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120.2K Messages

5 hours ago

The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityBrianH

Official Employee

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2.5K Messages

5 hours ago

 

jerryandbethany Thanks for reaching out to let us know about the issue you are experiencing with your Xfinity voice remote. This issue can normally be resolved by removing the batteries from the remote for 30 seconds and then putting them back in. Please let me know if that does not resolve the issue. 

 

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