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user_otximg
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Saturday, January 31st, 2026 12:15 AM

Make an appointment

I'm struggling to make an appointment to have a technician come out and install new cable outlets. Need to move the modem from one room to another. (Swapping rooms around and don't want to leave the modem in the room with 2 little girls.) For some reason making an appointment is a big hairy deal.

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6 hours ago

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XfinityThomasA

Official Employee

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3.2K Messages

6 hours ago

 

Hello, user_otximg! Thank you for choosing Xfnity and reaching out to us for help to schedule an appointment for a new cable outlet. The Xfinity Assistant and the Xfinity app can help you schedule technician appointments if needed. Have you tried using the Xfinity Assistant to schedule your visist? Included below is a helpful aricle with more information how you're able to schedule and manage your Xfinity appointment.

https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments

 

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