This is totally ridiculous that I no longer get NFL Network. It is a channel in my cable package that I am paying for but can’t get. I watch that channel every single day. Am I going to get a discount on my bill since I have not been able to watch the channel? From what I have read this is Comcast fault because Disney wanted to leave the channel on during negotiations and Comcast is the one that said no. I don’t even know why I still have Comcast, they are horrible, specially for the amount of money I am paying and I’m paying for a channel that I watch and can’t even get anymore.
Hello @user_0unmcv, Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
We don’t have specific details on credits tied to channel lineup updates. You can always review and customize your services to see what options and packages are currently available to you using our Plan Builder: https://www.xfinity.com/planbuilder.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_0unmcv
Visitor
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2 Messages
1 day ago
This is totally ridiculous that I no longer get NFL Network. It is a channel in my cable package that I am paying for but can’t get. I watch that channel every single day. Am I going to get a discount on my bill since I have not been able to watch the channel? From what I have read this is Comcast fault because Disney wanted to leave the channel on during negotiations and Comcast is the one that said no. I don’t even know why I still have Comcast, they are horrible, specially for the amount of money I am paying and I’m paying for a channel that I watch and can’t even get anymore.
3
0
user_053h36
Visitor
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1 Message
15 hours ago
I have one of the top packages, mobile, and Wi-Fi with Xfinity. My package includes the sports package. Need NFL network back
1
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