Visitor

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1 Message

Friday, May 1st, 2026 3:37 PM

Make a complaint about NFL network

How long will it take to get an agreement to return the NFL network?

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Contributor

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27 Messages

5 days ago

First, I miss NBA playoffs because of the Scripps dispute. Now the NFL network. It's like Xfinity is actively attempting to drive away subscribers. Well, it's going to work. If these issues aren't resolved soon. I'll be moving on after 30+ years as a customer. I've been hearing good things about YouTube TV about to find out if they're true.

Visitor

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2 Messages

5 days ago

I think this is ridiculous.  I already pay so much money for cable and you can't figure out how to keep the channels accessible. So will this better deal profit you or cut my bill down? It's certainly not going to get me a credit. 

Visitor

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1 Message

4 days ago

If this situation is not resolved by August, I’m going to cancel my service.

Visitor

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1 Message

4 days ago

Then you need to adjust my bill

Visitor

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1 Message

3 days ago

You are going to lose a lot of customers not have that channel!  Good thing I have Directv at home.   I am going to have to change our provider at my office.

Visitor

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1 Message

3 days ago

To not have the NFL Network and NFL Redzone is unacceptable. These channels are about all we watch during the season and even off-season and one of the reasons we have stayed with cable through Xfinity. If this doesn’t get resolved soon, we may be switching services. (Yes, it’s that important for us real NFL fans.)

Official Employee

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339 Messages

Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

 

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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4 Messages

@XfinityJeffB​ 

canned response that doesn’t satisfy the situation. Blah blah blah the same old corporate responses.

Visitor

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4 Messages

11 hours ago

We pay high costs to get Xfinity/Comcast services each month. And to have services taken away with no reduction in costs is ridiculous. Where is our $10 minimum reduction in our monthly bills????????

Expert

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34.2K Messages

@user_oab251

We pay high costs to get Xfinity/Comcast services each month. And to have services taken away with no reduction in costs is ridiculous. Where is our $10 minimum reduction in our monthly bills????????

Where does it say you'll get a $10 minimum reduction in your monthly bill?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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4 Messages

It doesn’t but if Comcast cared about its customers, especially those who have been with Comcast for years they would take some money off their bills. Especially since Comcast doesn’t have to pay the NFL any longer for their service 

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